Client Charter

Commitment To Our Clients

Courtesy and Consideration:
We prioritize respectful and considerate interactions with our clients, colleagues, and stakeholders at all times
Professional Workmanship and Behavior:
Our team adheres to the highest standards of professionalism in both workmanship and conduct, ensuring that every project is executed with precision and integrity.
Qualified Tradesmen:
We employ skilled and certified tradesmen who possess the expertise and qualifications necessary to deliver superior results.
A Tidy Workplace:
We maintain a clean and organized work environment throughout the duration of every project, minimizing disruptions and maximizing efficiency.
A High Standard of Health and Safety:
Safety is our top priority. We rigorously adhere to all health and safety protocols to ensure the well-being of our team members, clients, and the broader community.
A Smart Appearance and a Friendly and Helpful Attitude:
Our team members present themselves professionally, embodying a friendly and approachable demeanor while providing assistance and guidance as needed.
Promptness and Communication:
In the event of unforeseen delays, we prioritize prompt communication, keeping clients informed every step of the way to maintain transparency and manage expectations effectively.
Transparent Pricing:
We believe in transparent pricing, providing clear and comprehensive estimates upfront to ensure that our clients have a full understanding of the costs involved.
Comprehensive Invoicing:
Our invoicing process is thorough and transparent, detailing all services rendered and associated costs for the utmost clarity and accountability.

At Thirdday, these principles serve as the cornerstone of our operations, guiding our interactions, decisions, and commitments as we strive to exceed expectations and deliver unparalleled service to our valued clients.